Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
shapno.buz: two $10.46 invoices for the same domain renewal.
Community user shapno.buz says invoices IN-78311182 and IN-78333363 both charge $10.46 for the same rdalbd.com renewal period and asks for the duplicate to be refunded.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-09-15
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author asks for a refund of the duplicate renewal charge; billing@ email returned an automated reply.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceThe author lists both invoices with the identical line item for Aug 16, 2026 to Aug 15, 2027 and says neither email nor the Support Portal let them open a case. A week later a community MVP says Free plan users can open Billing tickets.
More to read
Why hard spending caps take time: Ashley Peacock on billing latency
Ashley Peacock (@ashleypeacock), who works on Durable Objects at Cloudflare, explains from experience why near-real-time spending caps are hard to build, says hard billing caps are coming soon, and suggests budget alerts plus issue alerts in the meantime.
hfcorriez: $100+ of AI-driven extra usage over two months, reported cancelled after emails.
@hfcorriez says AI caused over $100 of extra consumption over two months. He says that after two rounds of email explaining the situation to Cloudflare, the charges were cancelled, and posts a screenshot of two negative line items (-$31.92 and -$75.42) marked Fully Applied.
lojabelastock: $22.50 for about 4.07 million R2 Class A ops during development.
Community user lojabelastock reports invoice IN-83391537 for $22.50 covering 4,070,034 R2 Storage Class A Operations during automated development/testing of Bela Stock, asks to cancel the invoice or issue a one-time courtesy credit, and says an autorun routine was removed afterward.