原帖报告已收录: 金额与进展来自原帖及关联回复。
TechRemarker:域名注册卡住,重试后收到两张发票。
TechRemarker(@TechRemarker)称新域名注册卡住,重试后成功,却被按同一域名同一价格扣了两次、收到两张发票;折腾数小时后终于提交了账单工单。
发生了什么
最新报告进展
作者称通过限速网页让表单保持显示,终于提交了账单工单;未报告结果。
查看时间线中的最新进展原始来源
每项来源链接对应的报告或回复。
案例时间线
作者报告注册卡住
到 𝕏 阅读作者称刚注册的域名卡在提示名称服务器未设置的页面。
TechRemarker
@TechRemarker · 𝕏 原帖
@CloudflareHelp Registered a domain and been stuck on this screen. And says name servers not set even though just registered the new domain at CloudFlare. Will the bug fix itself or...? https://t.co/zpWhW8U41V
已扣卡,联系不到人工
到 𝕏 阅读作者称所有支持选项都联系不到人工,购买时已扣卡。
TechRemarker
@TechRemarker · 𝕏 原帖
@CloudflareHelp Trying to contact your support for it, but none of the options let me contact a person. And my card was charged successfully at time of purchase. https://t.co/YDHTFIGpCg
重试后被扣两次
到 𝕏 阅读重新下单后域名显示正常,但被扣了两次。
TechRemarker
@TechRemarker · 𝕏 原帖
@CloudflareHelp And showing normally now in backend but now was charged twice. Hopefully the first one falls off, otherwise I have no idea how to email CloudFlare for help about this. https://t.co/K79o6ePDtE
收到两张发票
到 𝕏 阅读作者称收到两封确认邮件、各对应一张发票,同一域名同一价格,询问是否应向发卡行申诉。
TechRemarker
@TechRemarker · 𝕏 原帖
@CloudflareHelp And just finally got the email confirmations from CloudFlare, an email for each. That is same domain and price but two separate invoices. Can you please provide a place on the site where I can reach a person to get this resolved, or should I file a claim with the credit card?
作者称为重复计费 bug
到 𝕏 阅读作者称 Cloudflare 的 bug 让他的域名注册被扣两次,询问如何联系支持。
TechRemarker
@TechRemarker · 𝕏 原帖
@CloudflareHelp Does any one know how to contact @Cloudflare support? As detailed in this thread. CF had a bug where they charged me twice for the domain registration. Site contact options just show help docs. No response from CF Help here. Anyone know how I can reach them?
提交账单工单
到 𝕏 阅读作者称把网页限速约 10 分钟后,账单工单页面终于停留到足以提交。
TechRemarker
@TechRemarker · 𝕏 原帖
@CloudflareHelp @Cloudflare @eastdakota After about 10 minutes if using the throttle feature to reduce page speed to a kb, and disabling and re-eanbling was finally able get the billing submit case screen to stay up just long enough to paste in the info and click submit. God help anyway else trying to reach billing.
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