Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
user87712: billed for Advanced Certificate Manager that was never ordered.
Community user user87712 says the account is billed for Advanced Certificate Manager that was not ordered or approved and does not appear in the subscriptions list, so it cannot be cancelled. An anonymous user reports the same problem and later says theirs was resolved.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-07-28
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author follows the ticket guide and later says there has been no email or reply. Another user later says their own case was resolved.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceThe author says the domains are client domains moved to Cloudflare Registrar. The amount is not stated.
More to read
A budget alert is a horn, not a brake
@GUYUE_LGY points to Cloudflare’s Budget alerts documentation: alerts send email when spend crosses a threshold but do not pause or cap usage. Before letting AI run unattended, the author checks what actually happens at the line.
mcwangcn reports $1,300 in D1 charges after a bot attack.
@mcwangcn says D1 writes previously cost over a thousand dollars and separately mentions Workers CPU charges without giving an amount. He later shares a Cloudflare bill and says $1,300 of its $3,600 came from D1 after a bot attack.
Budget alerts
Cloudflare documents account-wide spend alerts and their notification limits.