Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
user22095: Pro billing every month after a May cancellation.
Community user user22095 says two support cases have been open since May with no response while the account is still billed each month for Pro after cancellation, and considers a credit card chargeback.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-08-16
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author says over ten emails were sent on the open cases and that a chargeback is the next step if Cloudflare does not resolve it.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceA community MVP says billing issues need Support and suggests replying to the ticket email. The amount is not stated.
More to read
wickedev: a D1 ranking-update loop and about $10,846 across two billing periods.
wickedev reports about $10,846 from a repeated D1 ranking update: a paid $6,209 September bill plus $4,637 estimated for the October billing period. He later says a $5,704 refund was approved and is still being processed.
Refunds are not a safety net: install your own brakes on cloud bills
SagaSu (@sujingshen) writes a loss-control guide for indie developers: usage-billed code can burn money with zero users, refunds should be planned as zero, and budget alerts are not brakes; it lists five things to set up beforehand and what to do once a bill has already spiked.
Budget alerts
Cloudflare documents account-wide spend alerts and their notification limits.