Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
szhaoqi212: an accidental annual Pro purchase of US$240.
Community user szhaoqi212 says an annual Pro plan for internalhub.cn was purchased by mistake and US$240 was charged, and asks for a refund.
What happened
- Reported cause
- Unknown
- Incident date
- 2026-08-09
- First reported
- 2026-08-10
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author requests a refund of the US$240 annual charge. No outcome is reported in the thread.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceThe author lists invoice IN-74656339 dated August 9, 2026 and says the domain has been moved back to Free with the change effective 2027-08-09. A community MVP points to the ticket guide.
More to read
A budget alert is a horn, not a brake
@GUYUE_LGY points to Cloudflare’s Budget alerts documentation: alerts send email when spend crosses a threshold but do not pause or cap usage. Before letting AI run unattended, the author checks what actually happens at the line.
shmily7: a Durable Object alarm loop and a reported US$10,811.41 bill.
@shmily7 reports a Durable Object alarm loop in an unused test project, then says he paid the full US$10,811.41 bill to avoid service suspension. Cloudflare’s Ashley Peacock publicly says he is looking into it internally and will follow up. Cloudflare’s Dane Knecht later replies that he escalated it too. On October 9 the author declares the case closed: he reports that, with Ashley Peacock’s help, Cloudflare decided to refund the charges incurred during the bug in full, with the money still to arrive, and posts the support ticket reply he received.
Yan Zhu (picturepan2): about $400 from a D1 row-reads spike.
Yan Zhu (@picturepan2) says he also hit an about $400 Cloudflare bill the previous month when D1 database row reads spiked. He quotes the shmily7 Durable Objects thread for context and does not report a refund or support outcome.