Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
wenzengsheng: a $4.88 refund request after accidentally enabling Cache Reserve.
Community user wenzengsheng (pvecloud.site) requests a refund for an unexpected $4.88 charge believed to come from accidentally enabling Cache Reserve, which has since been cancelled. The author says the support portal is stuck in a self-help loop without a create-case button and that email to billing@cloudflare.com bounced.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-07-20
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author requests a refund in the thread after failing to open a ticket; no outcome is reported.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author requests a $4.88 Cache Reserve refund
Open original sourceThe author says accidentally enabling Cache Reserve cost $4.88 and that neither the ticket form nor billing email worked.
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