Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
skixmix: Workers AI neurons billed below the 10,000-per-day free allocation on Workers Paid.
Community user skixmix says last month's invoice charged Workers AI usage of about 2,891 neurons at $0.011 per 1,000 although total usage for the whole month stayed below the documented free allocation of 10,000 neurons per day, and quotes the pricing page. Ticket 02006614 had been open for over two weeks. After an answer arrived, the author reports that support said the charge was correct because the account is on Workers Paid, while confirming usage stayed under 10,000 neurons per day; the author believes this contradicts the documentation and says he is waiting for the billing team. The amount is not stated.
What happened
- Reported cause
- Inference volume
- Incident date
- Date not recorded
- First reported
- 2026-03-20
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author's ticket 02006614 is open; the author reports support said the charge was correct and he is still waiting for the billing team. No final outcome is reported.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author disputes Workers AI charges under the free allocation
Open original sourceThe author says about 2,891 neurons were billed although usage stayed below 10,000 neurons per day, and that ticket 02006614 has been open over two weeks.
Author relays support's reply
Open original sourceThe author says support told him he was correctly charged because he is on Workers Paid, while confirming he stayed under 10,000 neurons per day; he says this contradicts the docs and he is waiting for the billing team.
More to read
Keeping a vibe-coded site alive: whether quotas stop or bill, and D1 row costs
Ren (@Ryrenz) sorts the ways a vibe-coded site “dies” into downtime, a blown bill and silent breakage; the billing sections cover what each platform does when a quota runs out and why D1 bills by rows scanned and written.
A software defect drove a Durable Objects usage spike and a $3,800+ invoice; support declined a refund under standard policy.
Cloudflare Community user dev.in1 says a one-time software defect in their application sharply increased Durable Objects usage, mainly Storage Rows Written and Requests, producing an invoice of more than $3,800 for the September 2026 billing period. The author says the issue was identified, fixed and redeployed, with monitoring and alerts added. They report that support confirmed the usage was metered but said usage-based charges are not refundable under the standard policy, and they ask for escalation for a one-time courtesy adjustment.
bibhutipd: $9.01 for 644 R2 Infrequent Access operations; support says it will review a goodwill credit.
Community user bibhutipd (trailshorts.xyz) says a $9.01 charge came from 644 R2 Infrequent Access Class A operations rounded up to one million at $9.00 per million, after configuring IA through lifecycle rules without realising IA has no free tier. The author deleted the IA objects, switched to Standard and asks for a one-time goodwill credit. A community MVP replies that the policy is documented, then shares how to open a billing case. The author later says a ticket was created and the Cloudflare team confirmed it would review a one-time goodwill credit once the invoice is created.