Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
AI Gateway Unified Billing left a $1,123.02 unpaid invoice after $950 credits were purchased.
shuming reports an unpaid AI Gateway invoice of $1,123.02 for June 18–26, 2026 while an overdue-balance warning restricted the account. After the credit balance swung from about +$11 to about −$921 without deductions during usage, the author purchased $950 in AI Gateway credits plus a 5% fee ($997.50 total) on July 1 and says the credit balance became positive, yet the $1,123.02 invoice remained unpaid. The author asks Cloudflare to reconcile whether the same usage is billed twice.
What happened
- Reported cause
- Inference volume
- Incident date
- Date not recorded
- First reported
- 2026-07-20
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author asks for reconciliation of AI Gateway credits against the unpaid invoice; the Community thread has no staff resolution.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports AI Gateway double-billing concern
Open original sourceThe author reports a $1,123.02 unpaid invoice remaining after purchasing $950 in AI Gateway credits to clear a negative credit balance.
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