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Source-linked reports: Amounts and outcomes come from the original reports and linked replies.

Otherprivate12-subscription-chargebacks

private12: double subscription charges and chargebacks after cancelling.

Community user private12 says a plan bought on July 3 was charged as two subscriptions, and one charge continued after cancelling. Unable to reach a human, the author initiated chargebacks for three charges.

What happened

Reported cause
Unknown
Incident date
Date not recorded
First reported
2026-09-03
Billing outcome
Request submittedAuthor-reported
Case progress
Not established
Public Cloudflare reply
Not linked

Latest reported outcome

The author reports initiating chargebacks with the bank for the July 3 and August 3 double charges and a September 3 charge after cancellation.

View this update in the timeline

Original sources

Each entry links to the report or reply it describes.

Case timeline

  1. Author reports the disputed charge

    Open original source

    The author says the AI support bot would not hand off to a human, billing@ and ar@ emails returned automatic replies, and payment methods cannot be removed. A community MVP links the ticket guide. Amounts are not stated.

R2

lojabelastock: $22.50 for about 4.07 million R2 Class A ops during development.

Community user lojabelastock reports invoice IN-83391537 for $22.50 covering 4,070,034 R2 Storage Class A Operations during automated development/testing of Bela Stock, asks to cancel the invoice or issue a one-time courtesy credit, and says an autorun routine was removed afterward.

Author experienceDurable Objects +3

Designing a poker game on Durable Objects so idle time costs nothing

Philip Atkinson describes the architecture of his multiplayer poker game on the Cloudflare Developer Platform and the cost rules he follows: archive finished games out of Durable Object storage, hibernate WebSockets, wake with alarms and treat logging as a cost decision.

D1

A missing index on a D1 DELETE read about 4 trillion rows, a $4,114.97 charge.

Community user user11226 says a missing database index made a DELETE operation repeatedly scan the table, generating about 4.03 trillion D1 rows read in the billing period and an unexpected $4,114.97 bill on what they understood to be a $5-a-month subscription. In follow-ups they accept they should have configured billing alerts, say Cloudflare successfully challenged their chargeback while the urgent billing case took more than three weeks to get a response, and ask for someone to review the circumstances.