Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
pathfinder9021: Advanced Certificate Manager charged twice for one zone.
Community user pathfinder9021 says Advanced Certificate Manager is enabled for only one zone but was charged twice, and files the post under Refunds. Another user, doublezero.soft, reports the same double charge for several months.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-07-18
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author opens a ticket after an MVP’s guidance and four days later reports no response.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceThe author says the AI agent gives outdated information. The amount is not stated.
More to read
shmily7: a Durable Object alarm loop and a reported US$10,811.41 bill.
@shmily7 reports a Durable Object alarm loop in an unused test project, then says he paid the full US$10,811.41 bill to avoid service suspension. Cloudflare’s Ashley Peacock publicly says he is looking into it internally and will follow up. Cloudflare’s Dane Knecht later replies that he escalated it too. On October 9 the author declares the case closed: he reports that, with Ashley Peacock’s help, Cloudflare decided to refund the charges incurred during the bug in full, with the money still to arrive, and posts the support ticket reply he received.
Where to see D1 rows read and Durable Objects requests before the invoice
Howard tabulates eight public 2026 Cloudflare bill spikes (seven D1 rows read, one Durable Object alarm loop) and turns them into concrete places to check and a ten-times-baseline alert rule.
Sagor Hossen: R2 setup mistake produced an unexpected bill that support refunded.
Sagor Hossen (@SagorHossen3d) says an R2 setup mistake entirely on his side caused an unexpected bill, and that Cloudflare support resolved the billing dispute and issued a refund within hours. He does not state the dollar amount.