Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
mimura1: an accidental USD 33 Workers Paid and Workers for Platforms purchase.
Community user mimura1 says they accidentally purchased Workers Paid and Workers for Platforms, received a USD 33 invoice, and could not see the subscriptions or a Billing case button. The author asks to cancel both, stop renewal and request a refund.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-09-24
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author asks for cancellation and a refund of the USD 33 invoice. A community MVP points to the Billing ticket route.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceThe author says the paid plans do not appear under Subscriptions and Support > Billing shows no Create a Case button. A community MVP explains how to open a Billing ticket.
More to read
shmily7: a Durable Object alarm loop and a reported US$10,811.41 bill.
@shmily7 reports a Durable Object alarm loop in an unused test project, then says he paid the full US$10,811.41 bill to avoid service suspension. Cloudflare’s Ashley Peacock publicly says he is looking into it internally and will follow up. Cloudflare’s Dane Knecht later replies that he escalated it too. On October 9 the author declares the case closed: he reports that, with Ashley Peacock’s help, Cloudflare decided to refund the charges incurred during the bug in full, with the money still to arrive, and posts the support ticket reply he received.
Cloudflare free plan from scratch: which services bill on overage, and what to set up first
李天才 (@Lniosytest) re-walks a popular Cloudflare beginner tutorial (domains, email routing, R2, Workers AI) against the October 2026 docs, prompted by the $10,811 Durable Object alarm bill, and adds a table of what happens on overage plus a pre-flight list for avoiding a runaway bill.
Billable Usage API
Cloudflare introduces an API that returns a self-serve account’s usage and cost by product and service period, currently updated daily.