Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
levelsio: disputed Smart Shield Argo charges of about $1,500/month.
Pieter Levels says around 200 sites were charged for Smart Shield Argo although he had not enabled it. He reports about $1,500 per month and later says Cloudflare refunded everything.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-04-14 11:16 UTC
Latest reported outcome
On April 16, the author reported a full refund. The thread separately cites about $1,500 per month and an annual estimate of $18,000.
View this update in the timelineOriginal sources
- Original billing allegation
- Monthly amount in the thread
- Author’s estimated billing duration
- Dane Knecht’s reply
- Reply about invoice domain labels
- Author-reported refund
Each entry links to the report or reply it describes.
Case timeline
Unexpected Argo charges reported
Read on 𝕏The author says about 200 sites were charged for Smart Shield Argo although he had not enabled the product.
@levelsio
@levelsio · Original 𝕏 post
I love @Cloudflare but it's getting to AWS levels of mysterious billing I have no clue which site has "Smart Shield Argo" enabled and since I have like 200 sites in Cloudflare, I have no way to figure this out There's also no Argo in Usage, and apparently I been paying this for… pic.twitter.com/Msw0e6hoA1
Monthly amount clarified
Read on 𝕏The author reports charges of about $1,500 per month.
@levelsio
@levelsio · Original 𝕏 post
I think it's a bug because it doesn't show Billable Usage of Argo here, only R2, but it does bill me $1500/mo for it@eastdakota pic.twitter.com/xons1urzEa
Annual estimate, not another invoice
Read on 𝕏The author also cites an annual estimate of $18,000.
@levelsio
@levelsio · Original 𝕏 post
I made a little robot to check all my zones, and none of them have Smart Shield Argo enabled! But I'm paying $18,000/year for it :D pic.twitter.com/xeR3RZ9rMF
Personnel reply offers to look
Read on 𝕏Dane Knecht replies, “Taking a look.”
Dane Knecht 🦭
@dok2001 · Original 𝕏 post
Taking a look.
Author reports a full refund
Read on 𝕏The author says Cloudflare refunded everything and praises the service.
@levelsio
@levelsio · Original 𝕏 post
Cloudflare refunded everything! Amazing company and fast service ❤️ https://t.co/1FYI5EFzeZ
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