Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
Leafy Green: €5 a month for APO months after cancelling.
Leafy Green (@LeafyGr69892650) says the APO subscription was cancelled months ago but €5 is still charged monthly, support case #01757579 has no reply, and email follow-up is not possible.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2025-09-24 10:52 UTC
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author asks a Cloudflare employee to help with case #01757579; no outcome is reported. The amount is in euros, which the dataset does not record as a value.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the charge
Read on 𝕏The author says APO was cancelled months ago but €5 is still charged monthly and support case #01757579 has not received a reply.
Leafy Green
@LeafyGr69892650 · Original 𝕏 post
@Cloudflare I canceled my APO subscription months ago, but I’m still being charged €5 monthly. My support case #01757579 hasn’t received a reply, and I can’t follow up by email. Could a Cloudflare employee please assist?
Same request to support account
Read on 𝕏The author posts the same message to @CloudflareHelp the same day.
Leafy Green
@LeafyGr69892650 · Original 𝕏 post
@CloudflareHelp I canceled my APO subscription months ago, but I’m still being charged €5 monthly. My support case #01757579 hasn’t received a reply, and I can’t follow up by email. Could a Cloudflare employee please assist?
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