Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
Joshua: double charged for a registrar change.
Joshua (@jgwifi) says he was double charged for a registrar change, the support platform would not open a ticket on his Free account, and the AI bot said he should be able to. Ryan K (@Yank) offers to look for guidance and asks him to DM.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-08-20 22:56 UTC
- Billing outcome
- Not recorded
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
Ryan K asks the author to DM details; no outcome is reported.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the charge
Read on 𝕏The author says he was double charged for a registrar change and that the support platform says Free accounts cannot open tickets, while the AI bot says he can.
Joshua
@jgwifi · Original 𝕏 post
@Cloudflare Hope you can help. I was double charged for a registrar change. Attempted to open a ticket but the support platform says no tickets for my free account. I asked the AI bot, it says I should be able to open a ticket. Any advice? :)
Ryan K replies
Read on 𝕏Ryan K (@Yank) writes: “Let me see if I can get some guidance on this for you.”
Ryan K 🌥
@Yank · Original 𝕏 post
@jgwifi @Cloudflare Let me see if I can get some guidance on this for you.
Ryan K asks for a DM
Read on 𝕏Ryan K (@Yank) asks the author to DM him for more detail.
Ryan K 🌥
@Yank · Original 𝕏 post
@jgwifi @Cloudflare Can you DM me so I can get some more detail?
More to read
Budget alerts
Cloudflare documents account-wide spend alerts and their notification limits.
Steven Menke: an Agents SDK bug and a reported $1,700 Durable Objects invoice.
Steven Menke (@Galorious_) reports that runaway Durable Objects caused by an Agents SDK bug produced a $1,700 invoice in three days, citing one trillion SQLite reads (a later post says writes). He says his support ticket, even after a maintainer escalated it, received no reply for months.
A budget alert is a horn, not a brake
@GUYUE_LGY points to Cloudflare’s Budget alerts documentation: alerts send email when spend crosses a threshold but do not pause or cap usage. Before letting AI run unattended, the author checks what actually happens at the line.