Source-linked reports: Amounts and outcomes come from the original reports and linked replies.
doublezero.soft: $20 a month for two Advanced Certificate Manager subscriptions with one left.
Community user doublezero.soft says they are billed $20 a month for two Advanced Certificate Manager subscriptions although only one remains, and that several tickets received only a generic reply about a May 2023 price increase.
What happened
- Reported cause
- Unknown
- Incident date
- Date not recorded
- First reported
- 2026-07-08
- Billing outcome
- Request submittedAuthor-reported
- Case progress
- Not established
- Public Cloudflare reply
- Not linked
Latest reported outcome
The author has opened several tickets about the double charge and later says a ticket opened June 25 is still unanswered.
View this update in the timelineOriginal sources
Each entry links to the report or reply it describes.
Case timeline
Author reports the disputed charge
Open original sourceA community MVP says a subscription not visible in the dashboard needs a Billing ticket.
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