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Source-linked reports: Amounts and outcomes come from the original reports and linked replies.

Otherdiojiunang-accidental-business-plan-2400

Peter楊: an accidental Business plan upgrade and a $2,400 charge.

Peter楊 (@diojiunang) says an unfamiliar dashboard led him to upgrade to the Business plan by accident; unable to find the downgrade button, he deleted all domains and services. He says there was zero traffic and usage, he is a student, and the $2,400 charge is a heavy burden. He cites case #02128222.

What happened

Reported cause
Unknown
Incident date
Date not recorded
First reported
2026-05-21 10:10 UTC
Billing outcome
Request submittedAuthor-reported
Case progress
Not established
Public Cloudflare reply
Not linked

Latest reported outcome

The author raises case #02128222 publicly; the captured post text ends mid-sentence and no outcome is reported.

View this update in the timeline

Original sources

Each entry links to the report or reply it describes.

Case timeline

  1. Same report in a reply

    Read on 𝕏

    In a reply to Cloudflare the author repeats the case number and says he has permanently stopped all Cloudflare services; the captured text is cut off.

    Peter楊

    @diojiunang · Original 𝕏 post

    @Cloudflare @CloudflareSupport Case #02128222 I accidentally upgraded to Business Plan due to unfamiliar dashboard operation, couldn't find the downgrade button at first, so I deleted all my domains and services directly. Zero traffic, zero feature usage, and I have permanently terminated al
  2. Author reports the charge

    Read on 𝕏

    The author cites case #02128222, says he accidentally upgraded to the Business plan and deleted all domains and services, with zero traffic, and that as a student the $2,400 charge is a heavy burden.

    Peter楊

    @diojiunang · Original 𝕏 post

    @CloudflareSupport Case #02128222 I accidentally upgraded to Business Plan, couldn't find the downgrade button at first, so I deleted all domains & services. Zero traffic, zero feature usage, permanently stopped all Cloudflare services. I'm a student, this $2400 charge is huge pr
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