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Source-linked reports: Amounts and outcomes come from the original reports and linked replies.

Otherdev484-annual-pro-wrong-domain

dev484: an annual Pro plan bought on the wrong domain.

Community user dev484 says an annual Pro plan was bought on the wrong domain in the belief that it applied account-wide, and asks for the subscription to be moved to the correct domain or credited.

What happened

Reported cause
Unknown
Incident date
Date not recorded
First reported
2026-07-31
Billing outcome
Request submittedAuthor-reported
Case progress
Not established
Public Cloudflare reply
Not linked

Latest reported outcome

The author asks for a transfer of the subscription or an account credit, and later finds the ticket option.

View this update in the timeline

Original sources

Each entry links to the report or reply it describes.

Case timeline

  1. Author reports the disputed charge

    Open original source

    A community MVP explains that all menus must be expanded before the ticket button appears. The amount is not stated.

Author experienceAccount-wide usage-based products

A budget alert is a horn, not a brake

@GUYUE_LGY points to Cloudflare’s Budget alerts documentation: alerts send email when spend crosses a threshold but do not pause or cap usage. Before letting AI run unattended, the author checks what actually happens at the line.

Workers

A voting page polling every three seconds: the author revises a $1,000 report.

@keking99 first reports about $1,000 for a voting page polling /api/result every three seconds. A later post reports $816.52 in accumulated usage as of October 4 and cites another screenshot total of $817.14. He later says his support ticket keeps being refused.

Other

hfcorriez: $100+ of AI-driven extra usage over two months, reported cancelled after emails.

@hfcorriez says AI caused over $100 of extra consumption over two months. He says that after two rounds of email explaining the situation to Cloudflare, the charges were cancelled, and posts a screenshot of two negative line items (-$31.92 and -$75.42) marked Fully Applied.